Retailers

FARTOOLS products can be purchased through our physical distributors or online.
Follow this link to find the reseller nearest you.

You have purchased a FARTOOLS renovator or you would like to learn more about the use of the renovator before you purchase. 

We recommend that you join the Facebook group dedicated to the renovator.

You will cretainly find projects similar to yours and if not, you can submit your question.

You can also consult our selection guide:

Find the brush you need

The legal guarantee is 2 YEARS from the date of purchase indicated on your receipt or receipt.
Some products of the FARTOOLS range benefit from an extended warranty up to 3 YEARS for X-FIT products (except batteries 1 YEAR).

To claim your guarantee, CF my machine has broken down, what should I do.
If your machine is no longer under guarantee, you can order spare parts or ask for an estimate from the After Sales Service au Service Après Vente

The guarantee covers breakdowns and malfunctions of your appliance in accordance with the intended purpose of the product and the information in the user manual.
Wear and tear and maintenance parts are not covered by the guarantee.
Breakages due to shocks, accessories and breakdowns due to a bad electrical or hydraulic supply are excluded from the guarantee.

Product under warranty
Your machine is under warranty, the initial warranty of your FARTOOLS product is extended by the downtime of your tool.

Product out of warranty
Your out-of-warranty product has been repaired by FARTOOLS after-sales service, the warranty period is 6 months for replaced parts. vacuum cleaner

We're sorry to hear that you have a problem with one of our products.
If your product is under guarantee, (CF to check the guarantee period) we invite you to send your request to the retailer, store or website, which sold you the product.
To do so, you must bring your machine and the proof of purchase (sales receipt or invoice) which must mention the date of purchase.

In case of purchase on the Internet, you must refer to the procedure of the merchant site in question.
If your machine is out of guarantee you can order your spare parts or ask for a quotation to the After Sales Service.

We are sorry to hear that you are experiencing a problem with one of our products.
Despite all our vigilance, it may happen that a part or accessory is missing.
We invite you to address your request to the store or merchant site that sold you the product.
To do so, you must bring your machine and the proof of purchase (sales receipt or invoice) mentioning the date of purchase.
In case of purchase on the internet, you must refer to the procedure of the website in question. 

If your machine is under guarantee (CF to check the duration of the guarantee), we invite you to send your request to the store or the commercial site which sold you the product.

For this you must bring your machine and the proof of purchase (receipt or invoice) mentioning the date of purchase.
In case of purchase on the Internet, you must refer to the procedure of the site in question.

If your machine is out of guarantee you can order your spare part or ask for an quotation to the After Sales Service.

We are sorry to hear that you are experiencing a problem with one of our products. 
We invite you to address your request to the store or the website that sold you the product.
To do so, you must bring your machine and the proof of purchase (receipt or invoice) mentioning the date of purchase.
In case of purchase on the Internet, you must refer to the procedure of the website in question.

You have lost your instruction manual. 

Don't panic, FARTOOLS keeps all the instruction manuals in digital form and gives you access to them on its website. 

Please provide the 6-digit reference number and your serial number to request them here.

You can order your original spare parts for your FARTOOLS tool online directly from FARTOOLS or by contacting your reseller. 

Follow this link to get in touch with the department concerned by your request.