Fartools - Logo

Under Warranty - After Sales Service

One of Fargroup's core values is customer service.
After-Sales Service is an integral part of the range of services available to the user.

The warranty period for products marketed by Fargroup varies according to the brand of the product.(See here)

 

If your machine is under warranty, and you bought it at a point of sale:

  • Request support from the store where the product was purchased.
  • Bring your machine.
  • Provide proof of purchase (receipt or invoice) mentioning the date of purchase.

 

If your machine is under warranty, and you bought it on the web:

    • You must refer to the procedure of the site in question.

 

The after-sales service remains at your disposal for any questions or additional information.

Contact A.S.

 

For more information about after-sales service or our guarantees, you can consult our frequently asked questions at any time.

See our Q&A 

If your machine is out of warranty, you can:

 

Order your original spare parts directly on our website.


Request an estimate from the after-sales service, so that they can take charge of the entire repair.